Privacy Policy and Protection of Personal Data

Why this policy?

Natura Parc Luxembourg values your privacy and the protection of your personal data. Through this Privacy Policy, we inform you that we collect and process your data in accordance with applicable legal provisions, namely the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, as well as the European General Data Protection Regulation (GDPR) of 27 April 2016.

This policy explains the measures we take to protect your privacy and your rights as a user of our services.

Future changes to this policy are possible, so we invite you to review it regularly to stay informed of any updates.

By using our website, you expressly agree to the collection and processing of your personal data by Natura Parc Luxembourg as described in this policy.

Who processes your data?

Natura Parc Luxembourg is responsible for the website www.naturaparc.lu

Contact Information:

Natura Parc Luxembourg
Weilwerdangerstrooss
L-9990 Weiswampach
Luxembourg
Email: info@naturaparc.lu

What data is collected?

Natura Parc Luxembourg processes only the data strictly necessary to fulfill its purposes. The categories of data collected include:

• Identification data
• Personal characteristics
• Interests

Natura Parc Luxembourg commits to processing your personal data only for the following purposes:

• Customer management

Improving our services and products

Sending promotional offers (direct marketing) if you have expressly consented. You may withdraw your consent at any time.

Natura Parc Luxembourg also collects certain data for statistical purposes. These data (IP address, geographic area, pages visited, etc.) help improve your user experience. By visiting our site, you expressly agree to the collection of such data for statistical purposes.

Your personal data is used exclusively internally. It will not be sold or transferred to third parties without your prior consent. Natura Parc Luxembourg has taken all technical and organizational measures to prevent data breaches.

In accordance with the law of 8 December 1992, you have the right to access, verify, correct, and, if necessary, delete any personal data that is inaccurate, incomplete, or irrelevant.

Requests regarding access, verification, correction, or deletion of personal data may be sent by email to info@naturaparc.lu or by post to the address mentioned above (with proof of identity).

For more information on data protection, visit: https://www.cnpd.public.lu

Cookies

Natura Parc Luxembourg uses cookies to provide optimal user experience. A cookie is a small text file stored on your computer or mobile device by the server of the visited site or a third-party server (advertising network, web analytics service, etc.). Cookies are managed by your web browser.

Cookies generally enhance the interaction between the visitor and the website. They remember your preferences (e.g., selected language) to facilitate future visits.

Cookies are stored for a maximum of one year.

The use of cookies requires your prior and explicit consent, either by clicking the appropriate button in the cookie banner or by continuing to browse our website. You can change your choice at any time by refusing cookies through your browser settings.

Cookies used

This website uses the following types of cookies:

Strictly necessary cookies: These are essential to use certain website functions. Without them, parts of the site may not function correctly. They enable tasks such as filling out forms, navigating between pages, and verifying your identity.

Functional cookies: These are used to remember your choices and preferences (language, location, etc.) to improve your user experience. They also help create statistics and analyze the usage and popularity of site pages.

Commercial cookies: While browsing, socio-demographic and profile data may be collected and stored anonymously in a commercial cookie. These cookies contain no personal data. They are set by advertisers when displaying ads and help avoid repetitive ads while measuring marketing campaign effectiveness.

Third-party cookies: These cookies are placed on our site by third-party platforms such as Google, Facebook, LinkedIn, Twitter, Act-On. They enhance site functionality through tools like Google Analytics.

Using the site

We recommend enabling cookies on your device when using this website. If cookies are not enabled, we cannot guarantee optimal site performance. However, you may block or delete cookies by managing your browser settings. How you do this depends on your device and browser.

Managing cookies

To disable or limit cookies, please refer to your browser's help menu:

For Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
For Safari: https://support.apple.com/fr-ch/guide/safari/sfri11471/mac
For Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
For Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences